ANALYSIS TRANSPORT & MOBILITY

Future of Devon bus services being decided behind closed doors

Devon County Council does not want the public to hear whether local service improvements are going according to plan.

Public transport Devon county council Accountability & transparency

Devon bus users might be surprised to learn that Devon County Council published a plan to improve local services back in 2021. The government required it to do so, as a local transport authority, in response to its new national bus strategy so it could decide which plans to fund and by how much.

The county council plan relied on the government granting it more than £100 million but it received just £14.1 million to cover a three-year period.

It revised its service improvement plan accordingly and published version two in November. It says annual updates will follow.

As part of the plan, Devon County Council set up the “Devon Bus Enhanced Partnership”, a statutory arrangement that is supposed to provide a basis for Devon’s bus service operators to work with the county council to improve services by specifying both improvement aims and the actions required to achieve them.

The partnership agreement provides for a board to oversee its implementation. It was originally envisaged that the board would operate as a county council committee and therefore comply with statutory rules on press and public access to meetings and documents.

However at its inaugural meeting on 22 November the board instead decided that its meetings would not be open to the public and would sit outside the statutory framework, with agendas and minutes published after the event.

The minutes of the following meeting, held on 19 January, were not published until 1 March.

Devon Bus Enhanced Partnership board structure Devon Bus Enhanced Partnership board structure

The partnership agreement also established a bus users and stakeholders group referred to as the Bus Forum. It describes this as comprising “a wider range of bus user representatives and stakeholders with a vested interest in the local bus network” including the rail industry, local businesses, passenger representative groups and local councils.

It adds that the forum would “provide a second tier of peer review and performance consultation” and would “be able to challenge the success of deliverables” achieved through the service improvement plan, providing feedback and evaluation to the oversight board.

Meetings of the forum are also not open to the press or public. We asked Devon County Council to explain why the press and public are not allowed to attend either board or forum meetings.

It said: “There is no legal requirement for enhanced partnership board meetings to be held in public. Due to the strategic and often commercially sensitive discussion at meetings, the board decided they would not be held in public, however meeting notes would be published.”

While it is true that there is no statutory requirement that these board meetings must be held in public, the partnership agreement says that they will.

It quotes the statutory basis for local authority meetings, saying: “Meetings of the EPB [Enhanced Partnership Board] will be held as if they are meetings of a decision-making body for the purposes of the Local Authorities (Executive Arrangements) (Meetings and Access to Information) (England) Regulations 2012” and goes on to rehearse the public access provisions of those regulations.

Nor is there any justification for holding these meetings in private. Peninsula Transport, the South West’s sub-national transport body, which is also hosted by Devon County Council, is not a statutory body but nevertheless operates in line with statutory requirements on openness.

When we pressed the county council on this, it said the partnership board “is not a public forum or a council meeting - it is a meeting of key stakeholders who are working collectively to improve services”.

This is not a reason for preventing the press and public attending its meetings, while it hardly seems likely that commercial bus operators would disclose highly sensitive information in meetings which their competitors also attend.

The Peninsula Transport board encompasses a much broader cross-section of interests than the Devon Bus Enhanced Partnership board, yet sees no reasons to hold its meetings in private.

When “commercially sensitive discussion” is on the agenda it simply makes use of the statutory provisions under which press and public may be excluded from its meetings.

Devon Bus Enhanced Partnership area

Devon Bus Enhanced Partnership area

At least the partnership board minutes are published, which is more than can be said for the forum.

Devon County Council said: “The Bus Forum is an informal group who meet [sic] three times a year to discuss local issues relating to bus services across Devon.

“There is no legal requirement for Devon County Council to form a Bus Forum; we have not published the terms of reference or membership list, and due to the informal nature of the forum no minutes were taken or will be published.”

It is true that there is no statutory requirement to set up the forum. It is also true that the forum is a key constituent of the partnership, which is itself a statutory arrangement under the Bus Services Act 2017 and so is hardly “informal”, as the county council claims.

When we asked how anyone would know what happened at its meetings, Devon County Council said: “At no point have we said that ‘no notes’ are taken. Notes and associated actions are taken by attendees. This is not the same as minutes”.

It will be interesting to see how the forum’s chair, who sits on the board, will report to the board without an agreed summary – or minutes – of what happened at each forum meeting. Or perhaps we won’t see, as the press and public are excluded from both.

We asked Devon County Council whether it was saying there was a link between the absence of a statutory requirement to form the forum and the decision not to publish any terms of reference or membership details.

It said: “No - it is not reasonable to assume that because we have not published the terms of reference or membership list in this case that this approach applies to all other stakeholder bodies that involves [sic] Devon County Council.”

This suggests that, while the county council may not have a policy on conducting stakeholder-related activities behind closed doors, it chooses to hold such meetings this way as it sees fit, and adopts the same ad hoc approach to publishing the terms of reference and membership information for such bodies too.

Devon County Council did, however, provide a list of organisations invited to nominate forum members, although it did not explain the criteria for selecting the organisations, only saying that they were “stakeholders”, and none of its responses explain why either the board or the forum have been placed in the closed door category.

It nevertheless says on its website that it is “committed to the principles of openness and transparency, and aims to make as much information as possible available to the public”.



Recent headlines
Recent headlines
Electoral Commission voting options graphic

When, where and how to vote in the 2024 Exeter local elections

Auditor value for money arrangements recommendations summary chart

Auditor broadens inquiry to include Exeter City Futures and ex-CEO secondment to liquidated company

Devon County Council SEND spending 2019-20 to 2024-25 bar chart

SEND deficit deal demands £50m budget cuts, £13m asset sales and use of £20m financial reserves

Devon & Torbay Combined County Authority governance structure diagram

Devon devolution deal to create unaccountable local government layer for paltry £16 million payoff

Exeter St Thomas station

Access for all? Mobility-impaired passengers still cannot catch their train from some Exeter stations

Recent stories
Electoral Commission voting options graphic

BRIEFINGS  ⁄  DEMOCRACY & GOVERNANCE

When, where and how to vote in the 2024 Exeter local elections

Our guide to casting your ballot in person, by post and by proxy as well as voter ID requirements and new regulations for postal votes.

Auditor value for money arrangements recommendations summary chart

ANALYSIS  ⁄  DEMOCRACY & GOVERNANCE

Auditor broadens inquiry to include Exeter City Futures and ex-CEO secondment to liquidated company

More 'significant weaknesses' found in city council governance and financial and performance management arrangements while St Sidwell's Point valued at £7 million less than build cost and £370,000 ex-CEO final year pay and benefits confirmed.

Devon County Council SEND spending 2019-20 to 2024-25 bar chart

NEWS  ⁄  COMMUNITY & SOCIETY

SEND deficit deal demands £50m budget cuts, £13m asset sales and use of £20m financial reserves

Department for Education to contribute £95 million over nine years, but terms of deal require Devon County Council to break even on SEND within two years despite five years of multi-million pound overspends.

Devon & Torbay Combined County Authority governance structure diagram

COMMENT  ⁄  DEMOCRACY & GOVERNANCE

Devon devolution deal to create unaccountable local government layer for paltry £16 million payoff

Democratic deficit to increase as city and district councils lose control over housing and prosperity funding and transport policy powers moved out of reach, while county council plans to approve deal irrespective of public consultation outcome.

Exeter St Thomas station

COMMENT  ⁄  TRANSPORT & MOBILITY

Access for all? Mobility-impaired passengers still cannot catch their train from some Exeter stations

National railway accessibility policies fail to deliver local transport network access as Exeter St Thomas station improvement funding bid decision awaited.

On Our Radar
More stories
Wonford Community Wellbeing Hub option seven plan crop

ANALYSIS  ⁄  COMMUNITY & SOCIETY

£1+ million for Wonford community hub project development but £7 million build finance not yet found

City council presented £750,000 'feasibility proposal' as progression of existing plans despite having to start again after three years to cut costs, with Exeter City Living awarded £550,000 project contract.

Proposed Heavitree Road bus lane bus priority signals

NEWS  ⁄  TRANSPORT & MOBILITY

Bus corridor consultation presents more incremental changes to Exeter road network

£2.4 million Heavitree and Pinhoe Road 'upgrades' have 'potential for an approximate four-minute journey time saving' at peak times along length of each corridor.

Southgate development site heritage map

NEWS  ⁄  PLANNING & PLACE

Secretary of State overturns council decision to waive Southgate site Environmental Impact Assessment

Proposals for up to 200 flats in high-rise tower blocks have potentially significant impacts on Exe Estuary avian flightpaths, Exeter Cathedral skyline, listed buildings and ancient city walls placing protected landscapes and heritage assets at risk.

Devon County Council 2023-24 vs 2024-25 service delivery budgets bar graph

ANALYSIS  ⁄  DEMOCRACY & GOVERNANCE

£50 million county council 2024-25 service delivery cuts concealed by £93 million costs increases

Figures essentially unaffected by budget scrutiny process during which councillors sought details of where and how cuts would fall but received few proper answers.

Stagecoach subsidiary operating companies 2022-23 pre-tax profits bar chart

ANALYSIS  ⁄  TRANSPORT & MOBILITY

Stagecoach South West posts largest losses in sector despite greatest growth in journey numbers

Lowest year on year revenue rise compounded by above average staffing costs increase as £2 bus fare cap continues to prop up passenger demand.

Liveable Exeter Placemaking Charter cover image

ANALYSIS  ⁄  PLANNING & PLACE

Liveable Exeter Placemaking Charter consultation skewed towards only one of five 'core tools'

Private developers' forum and other major components of new charter not mentioned in council communications, but transparency and new 'culture of openness' to 'help build trust in the planning system' emphasised throughout.

Spotlight
All topics

ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY   ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY   AIR QUALITY AIR QUALITY AIR QUALITY   COP26 COP26 COP26   COVID-19 COVID-19 COVID-19   CITYPOINT CITYPOINT CITYPOINT   CLIFTON HILL SPORTS CENTRE CLIFTON HILL SPORTS CENTRE CLIFTON HILL SPORTS CENTRE   CLIMATE CRISIS CLIMATE CRISIS CLIMATE CRISIS   CO-LIVING CO-LIVING CO-LIVING   COMMUNITY INFRASTRUCTURE LEVY COMMUNITY INFRASTRUCTURE LEVY COMMUNITY INFRASTRUCTURE LEVY   CONGESTION CONGESTION CONGESTION   COUNCIL TAX COUNCIL TAX COUNCIL TAX   CROWN ESTATE CROWN ESTATE CROWN ESTATE   CYCLING & WALKING CYCLING & WALKING CYCLING & WALKING   DEMOCRATIC DEFICIT DEMOCRATIC DEFICIT DEMOCRATIC DEFICIT   DEVON & CORNWALL POLICE DEVON & CORNWALL POLICE DEVON & CORNWALL POLICE   DEVON CARBON PLAN DEVON CARBON PLAN DEVON CARBON PLAN   DEVON COUNTY COUNCIL DEVON COUNTY COUNCIL DEVON COUNTY COUNCIL   DEVON PENSION FUND DEVON PENSION FUND DEVON PENSION FUND   EAST DEVON DISTRICT COUNCIL EAST DEVON DISTRICT COUNCIL EAST DEVON DISTRICT COUNCIL   EXETER AIRPORT EXETER AIRPORT EXETER AIRPORT   EXETER CANAL & QUAY TRUST EXETER CANAL & QUAY TRUST EXETER CANAL & QUAY TRUST   EXETER CATHEDRAL EXETER CATHEDRAL EXETER CATHEDRAL   EXETER CHIEFS EXETER CHIEFS EXETER CHIEFS   EXETER CITY COUNCIL EXETER CITY COUNCIL EXETER CITY COUNCIL   EXETER CITY FUTURES EXETER CITY FUTURES EXETER CITY FUTURES   EXETER CITY LIVING EXETER CITY LIVING EXETER CITY LIVING   EXETER CLIMATE ACTION HUB EXETER CLIMATE ACTION HUB EXETER CLIMATE ACTION HUB   EXETER COLLEGE EXETER COLLEGE EXETER COLLEGE   EXETER CULTURE EXETER CULTURE EXETER CULTURE   EXETER DEVELOPMENT FUND EXETER DEVELOPMENT FUND EXETER DEVELOPMENT FUND   EXETER LIVE BETTER EXETER LIVE BETTER EXETER LIVE BETTER   EXETER LOCAL PLAN EXETER LOCAL PLAN EXETER LOCAL PLAN   EXETER PHOENIX EXETER PHOENIX EXETER PHOENIX   EXETER PRIDE EXETER PRIDE EXETER PRIDE   EXETER SCIENCE PARK EXETER SCIENCE PARK EXETER SCIENCE PARK   EXETER ST DAVID'S EXETER ST DAVID'S EXETER ST DAVID'S   EXETER CITY CENTRE EXETER CITY CENTRE EXETER CITY CENTRE   EXTINCTION REBELLION EXETER EXTINCTION REBELLION EXETER EXTINCTION REBELLION EXETER   FREEDOM OF INFORMATION FREEDOM OF INFORMATION FREEDOM OF INFORMATION   FRIDAYS FOR FUTURE EXETER FRIDAYS FOR FUTURE EXETER FRIDAYS FOR FUTURE EXETER   GENERAL ELECTIONS GENERAL ELECTIONS GENERAL ELECTIONS   GUILDHALL GUILDHALL GUILDHALL   HARLEQUINS HARLEQUINS HARLEQUINS   HEART OF THE SOUTH WEST LEP HEART OF THE SOUTH WEST LEP HEART OF THE SOUTH WEST LEP   HOUSING CRISIS HOUSING CRISIS HOUSING CRISIS   LGBTQIA+ LGBTQIA+ LGBTQIA+   LIBRARIES UNLIMITED LIBRARIES UNLIMITED LIBRARIES UNLIMITED   LIVEABLE EXETER PLACE BOARD LIVEABLE EXETER PLACE BOARD LIVEABLE EXETER PLACE BOARD   LIVEABLE EXETER LIVEABLE EXETER LIVEABLE EXETER   LOCAL INDUSTRIAL STRATEGY LOCAL INDUSTRIAL STRATEGY LOCAL INDUSTRIAL STRATEGY   LOCAL ELECTIONS LOCAL ELECTIONS LOCAL ELECTIONS   MAKETANK MAKETANK MAKETANK   MARSH BARTON MARSH BARTON MARSH BARTON   MET OFFICE MET OFFICE MET OFFICE   MID DEVON DISTRICT COUNCIL MID DEVON DISTRICT COUNCIL MID DEVON DISTRICT COUNCIL   NET ZERO EXETER NET ZERO EXETER NET ZERO EXETER   NORTHERNHAY GARDENS NORTHERNHAY GARDENS NORTHERNHAY GARDENS   OXYGEN HOUSE OXYGEN HOUSE OXYGEN HOUSE   PARIS STREET PARIS STREET PARIS STREET   PARKING PARKING PARKING   PENINSULA TRANSPORT PENINSULA TRANSPORT PENINSULA TRANSPORT   PLANNING POLICY PLANNING POLICY PLANNING POLICY   PRINCESSHAY PRINCESSHAY PRINCESSHAY   PROPERTY DEVELOPMENT PROPERTY DEVELOPMENT PROPERTY DEVELOPMENT   PUBLIC CONSULTATION PUBLIC CONSULTATION PUBLIC CONSULTATION   PUBLIC HEALTH PUBLIC HEALTH PUBLIC HEALTH   PUBLIC PARKS PUBLIC PARKS PUBLIC PARKS   PUBLIC REALM PUBLIC REALM PUBLIC REALM   PUBLIC TRANSPORT PUBLIC TRANSPORT PUBLIC TRANSPORT   RAMM RAMM RAMM   REFUSE & RECYCLING REFUSE & RECYCLING REFUSE & RECYCLING   RETROFIT RETROFIT RETROFIT   ROYAL DEVON NHS TRUST ROYAL DEVON NHS TRUST ROYAL DEVON NHS TRUST   SIDWELL STREET SIDWELL STREET SIDWELL STREET   SOUTH WEST EXETER EXTENSION SOUTH WEST EXETER EXTENSION SOUTH WEST EXETER EXTENSION   SOUTH WEST WATER SOUTH WEST WATER SOUTH WEST WATER   SOUTHERNHAY SOUTHERNHAY SOUTHERNHAY   SPORT ENGLAND LOCAL DELIVERY PILOT SPORT ENGLAND LOCAL DELIVERY PILOT SPORT ENGLAND LOCAL DELIVERY PILOT   ST JAMES NEIGHBOURHOOD PLAN ST JAMES NEIGHBOURHOOD PLAN ST JAMES NEIGHBOURHOOD PLAN   ST SIDWELL'S COMMUNITY CENTRE ST SIDWELL'S COMMUNITY CENTRE ST SIDWELL'S COMMUNITY CENTRE   ST SIDWELL'S POINT ST SIDWELL'S POINT ST SIDWELL'S POINT   STAGECOACH SOUTH WEST STAGECOACH SOUTH WEST STAGECOACH SOUTH WEST   STUDENT ACCOMMODATION STUDENT ACCOMMODATION STUDENT ACCOMMODATION   TEIGNBRIDGE DISTRICT COUNCIL TEIGNBRIDGE DISTRICT COUNCIL TEIGNBRIDGE DISTRICT COUNCIL   TRANSPORT POLICY TRANSPORT POLICY TRANSPORT POLICY   UNIVERSITY OF EXETER UNIVERSITY OF EXETER UNIVERSITY OF EXETER   WATER LANE WATER LANE WATER LANE  

More stories