South West Water ordered to repay £17.4 million to customers as poor performance penalty
Ofwat annual regulatory report finds company sewer collapse and serious pollution incident rates are worst in England and Wales, with customer satisfaction decline among largest in industry.
South West Water owner increases dividend despite losses and fines
South West Water owner Pennon Group has increased its shareholder dividend by nearly 11% to £112 million despite making a pre-tax loss of £8.5 million and being fined £2.15 million after pleading guilty to thirteen environmental offences committed across Devon and Cornwall.
Ofwat launches enforcement investigation into South West Water leakage reporting
Industry regulator Ofwat has launched an enforcement investigation into South West Water leakage performance reporting, the accuracy of which has been in doubt following a November 2022 Ofwat assessment of the company’s progress in this area.
South West Water fined £2.15 million for environmental offences
South West Water has been fined £2.15 million and ordered to pay £280,000 costs after pleading guilty to thirteen environmental offences committed between July 2016 and August 2020 across Devon and Cornwall, the largest fine imposed for such offences in the region.
South West Water seeks views on resources management plan
South West Water is consulting on its draft Water Resources Management Plan, which sets out how it intends to ensure a secure regional water supply and manage its environmental impact, until 19 May.
South West Water performance remains among worst in sector as it falls further behind targets
Regulator highlights “sustained poor performance” after serious pollution incidents nearly triple and Environment Agency condemns company in annual assessment.
