Exeter Observer Limited strives to maintain high standards of accuracy in its publishing.
However if you think you have identified something that is not correct or needs clarification please let us know in the first instance by writing to
Please include:
- the headline and date of the article in question and the URL for the web page on which the full article appears; and
- a note explaining what you think needs correction or clarification with clear reference to any specific relevant words or phrases in the article; and
- any reference(s) to evidence that substantiates the proposed correction or clarification, as appropriate.
When a correction or clarification is needed, we will endeavour to update the website without delay, subject to the availability of editorial staff.
We will aim to respond to all such correspondence within seven working days, excluding UK public holidays.
Complex cases where more information is required, or circumstances in which employees or contributors are away or unreachable, may take longer.
In such cases we will inform you within seven working days, excluding UK public holidays.