NEWS

Council falls for company content marketing materials – again

Martin Redfern

Exeter City Council has again used its official communications channels to promote company brands by repeating content marketing materials, this time for a global financial services corporation and a London-based multinational marketing firm.

It cited a survey, commissioned by the financial services company and performed by the marketing firm, which “ranked the top ten high streets in Britain, all of which were found to offer an ideal combination of functional and leisurely shopping”.

There are around 1,100 towns and cities in Britain but the marketing firm selected just 25 of them for its survey, presumably from a list of locations targeted by its financial services client.

The soundbites from the resulting “study” subsequently appeared in hundreds of local and national media channels but not, apparently, in the official communications of any other local council.


Democracy doesn't work when people don't know who is deciding what on whose behalf and what the costs and consequences of those decisions will be.

Exeter Observer is proving that reader-funded media can deliver the independent public interest journalism our local democracy needs.

Upgrade to a paid Exeter Observer subscription to support our work and get access to exclusive premium content and more.

More stories
Aerial view of Wonford community learning centre and sports centre

Plans for unfunded £7 million Wonford community hub redevelopment approved

Exeter City Council approves own planning application to demolish, rebuild and part-refurbish existing community and sports facilities beside Ludwell Valley Park.

Existing Exeter area parliamentary and district council boundaries map

Will Devon’s eleven councils find common ground as local authority reorganisation deadline looms?

A county-wide consensus is gaining traction with most Devon councils already on board and only Exeter City Council standing in its way while County Hall has yet to make up its mind.

Exeter bus corridors map keyframe

Devon County Council plans more bus priority schemes aimed at improving journey times in Exeter arterial roads

Schemes in Alphington Road, Barrack Road, Cowley Bridge Road, Honiton Road, Topsham Road and at Exe Bridges gyratory to follow Cowick Street, Heavitree Road, Pinhoe Road and New North Road changes.

Grace Road Fields Exeter Energy plant main building indicative render

Exeter Energy plant replaces rationale for Grace Road Fields location near River Exe with reliance on air source heat pumps

Developer nevertheless seeks planning permission to build in Riverside Valley Park, claiming public open space “not bound” by local plan policy, as scheme ambition and city council environmental leadership claims begin to drain away.

Heavitree and Whipton Active Streets Trial scheme map

Devon County Council admits Heavitree & Whipton Active Streets trial led to “lack of trust” in County Hall decision-making

Focus groups held following termination of controversial trial find broad support for safer travel but also reveal perception of “downward spiral” in Exeter highways management while county council confirms it has no plans for new schemes in area.

Devon County Council leader James McInnes

Devon County Council plan to postpone local elections fails as government rejects devolution fast-track application

County council leader James McInnes sought ministerial approval for proposals despite Devon falling short of devolution white paper eligibility criteria.

On Our Radar
Breathe seedling puppet sitting in a shell

FRIDAY 21 FEBRUARY 2025

Breathe

Half a String uses puppetry, music and live camera work to tell a family-friendly tale from the perspective of a tiny acorn.

EMMANUEL HALL

Joukhainen's revenge by Akseli Gallen-Kallelan

FRIDAY 28 FEBRUARY 2025

Kalevala

Katy Cawkwell and fellow storytellers present tales from Finland’s national epic poem in Exeter’s oldest building.

ST NICHOLAS PRIORY

Exeter Bach Choir

SATURDAY 8 MARCH 2025

Exeter Bach Choir

A performance of Bach’s Mass in B Minor to celebrate the choir’s 30th anniversary.

EXETER CATHEDRAL