ANALYSIS TRANSPORT & MOBILITY

Stagecoach South West posts largest losses in sector despite greatest growth in journey numbers

Lowest year on year revenue rise compounded by above average staffing costs increase as £2 bus fare cap continues to prop up passenger demand.

Stagecoach south west Public transport

Exeter-based Stagecoach Devon Ltd, which trades as Stagecoach South West, has posted a six-fold increase in operating losses for the year ending April 2023. Its financial results, published this month, show a £6.83 million pre-tax loss on operations compared with a loss of £966,000 during the previous year.

The company is part of Stagecoach Group Limited, which operates bus services through a network of area-branded service divisions and subsidiary companies. It is one of a sector of fourteen Stagecoach Group subsidiary companies covering England outside London, where different regulatory and financial regimes apply to bus services, as they do under the devolved governments.

The group has been privately-owned by DWS Infrastructure, a Germany-based investment and asset management business, since May 2022. Previously, the former Stagecoach Group plc traded its shares on the London Stock Exchange.

Stagecoach Group subsidiary companies trade under brand names that differ from their registered names, with brand name geographies often applying to more than one individual company operating area. Accounts are published at subsidiary company level, as well as for the group as a whole. Those for 2022-23 were finalised for all subsidiaries simultaneously at the end of January.

Six of the subsidiary companies made pre-tax profits, with three reporting profit increases over the previous financial year and three profit reductions. Of the other eight loss-reporting companies, two showed improved performance by reducing losses compared to the previous year.

Stagecoach Devon’s 2022-23 losses contrast with pre-tax profits of £11.39 million made by Greater Manchester Buses (South), the largest Stagecoach operating company serving Manchester.

We asked Stagecoach Devon to explain the company’s performance. It provided a statement which emphasised post-pandemic challenges, inflationary pressures, staffing costs and the service enhancements made possible by public funding under Devon County Council’s Bus Service Improvement Plan.

It did not explain why Stagecoach Devon’s plunge further into the red was so much greater than any of its peers, which have also had to cope with changes in travelling habits, inflation-driven costs increases and limited government funding awards.

Stagecoach Devon’s income from fares and contracts rose to £51.33 million in 2022-23 from £47.84 million in the previous year, an increase of 7.3%. This was the smallest percentage increase in the sector and less than half the 15.4% average increase across all the subsidiary companies.

At the same time the number of passenger journeys at Stagecoach Devon rose by more than 48%, the biggest increase in the sector, from an average of 62,000 to an average of 92,000 a day.

This growth also set the bar for the joint highest rise in actual average daily passenger journey numbers in the sector, equalled only by Greater Manchester Buses (South).

The Manchester company operates in a different context and at a different scale to Stagecoach Devon. One serves a densely-populated metropolitan area with 683 buses, the other a mixed rural and urban area with 314 buses.

Stagecoach (North West) Ltd, operating as Stagecoach Cumbria and North Lancashire, is instead a company with similar characteristics to Stagecoach Devon.

It serves a similarly-mixed rural and urban area, runs a similarly-sized fleet and is similarly located in England’s periphery, serving coastal areas and affected by holiday and summer seasonal demand.

Apart from profitability the two most significant differences between the two companies are proportional increases in staffing costs and revenue from fares and contracts.

Stagecoach Devon increased its staff spending by above the sector average of 8.3% and Stagecoach North West by below it. At the same time Stagecoach Devon’s fares and contracts revenue increased by below the sector average of 17.3% and Stagecoach North West’s by above it.

In its statement, Stagecoach Devon said the primary driver of its 11.8% staff spending increase was “investing in our proposition for our colleagues” which it said referred to “staff packages including uniform, holiday allowance, well-being, background technology etc”.

It added that this “ensured that we remained market competitive and recognised the hard work and effort that goes into running a reliable bus service”.

The implications of Stagecoach Devon’s 2022-23 financial performance for its future, and for the future of the services it operates, are unlikely to be serious in the short-term. The company’s financial statements say:

“The directors have received confirmation from Stagecoach Group Limited, the company’s intermediate parent company, that Stagecoach Group Limited intends to provide financial support to the company, to assist the company in meeting its liabilities as and when they fall due, to the extent that resources are not otherwise available to the company to meet such liabilities.”

They add, as per standard reporting practice, that: “The directors cannot be absolutely certain that Stagecoach Group Limited will provide the company with financial support if required but, having taken account of Stagecoach Group Limited’s current intention, Stagecoach Group Limited’s past practice, recent trading performance, and increased and uncertain cost inflation, the directors have a reasonable expectation that the company will continue to operate as a going concern for a period of twelve months from the date of approval of these financial statements.”

The annual reports of the other subsidiary companies contain identical wording, so there is no suggestion that Stagecoach Devon is particularly precarious compared with its peers. They do, however, serve as a warning that the Stagecoach Group board will expect action to be taken to reduce or eliminate trading losses.

Stagecoach Group’s 2023-24 half year results, published on 6 December, show revenue growth of 15.1% from its UK bus operations (excluding London) to £584.7 million in the six months to 28 October last year, compared with the same period the previous year.

They also show 5.3% growth in passenger journeys over the same period, partly attributed to “supportive government policy” in England in the form of the £2 bus fare cap.

Stagecoach Devon’s managing director, Peter Knight, told Devon County Council’s October Bus Users and Stakeholders Forum that the fare cap had driven a 3% increase in passenger journeys during its first nine months of operation.

It remains to be seen whether bus companies will be able to persuade people to continue using buses after the £2 cap ends on 31 December this year.

The Stagecoach Devon statement ended by saying: “We also recognise that we are more than just a bus service, we’re a driving force for community connection, sustainability and positive change in the longer term”.

Hopefully these sentiments, which accord with owner DWS Infrastructure’s stated corporate philosophy, will persist when doubts surface about Stagecoach Devon’s viability in future.



Recent headlines
Recent headlines
Exeter Labour 2024 campaign leaflet

Council raids community fund for £6 million to pay for eight year-old food waste collection promise

Exeter Community Lottery homepage

Australian multinational is biggest council lottery winner as 92% of local causes receive less than £500

Devon County Council Devon and Torbay devolution deal consultation results bar chart

County council to impose new local government tier despite majority opposition to devolution deal

Electoral Commission voting options graphic

When, where and how to vote in the 2024 Exeter local elections

Auditor value for money arrangements recommendations summary chart

Auditor broadens inquiry to include Exeter City Futures and ex-CEO secondment to liquidated company

Recent stories
Exeter Labour 2024 campaign leaflet

COMMENT  ⁄  DEMOCRACY & GOVERNANCE

Council raids community fund for £6 million to pay for eight year-old food waste collection promise

Emergency decision to finance materials reclamation facility investment taken less than a week before 2024 local elections campaign officially began.

Exeter Community Lottery homepage

ANALYSIS  ⁄  COMMUNITY & SOCIETY

Australian multinational is biggest council lottery winner as 92% of local causes receive less than £500

Operator collects £26,000 and city council £16,000 in first nine months as public support for Exeter voluntary and community organisations turned into private profit.

Devon County Council Devon and Torbay devolution deal consultation results bar chart

COMMENT  ⁄  DEMOCRACY & GOVERNANCE

County council to impose new local government tier despite majority opposition to devolution deal

Emptiness of claims that new combined authority will be accountable reflected in failure to respect consultation results as all eight Devon district councils decry prospective democratic deficit.

Electoral Commission voting options graphic

BRIEFINGS  ⁄  DEMOCRACY & GOVERNANCE

When, where and how to vote in the 2024 Exeter local elections

Our guide to casting your ballot in person, by post and by proxy as well as voter ID requirements and new regulations for postal votes.

Auditor value for money arrangements recommendations summary chart

ANALYSIS  ⁄  DEMOCRACY & GOVERNANCE

Auditor broadens inquiry to include Exeter City Futures and ex-CEO secondment to liquidated company

More 'significant weaknesses' found in city council governance and financial and performance management arrangements while St Sidwell's Point valued at £7 million less than build cost and £370,000 ex-CEO final year pay and benefits confirmed.

On Our Radar
More stories
Devon County Council SEND spending 2019-20 to 2024-25 bar chart

NEWS  ⁄  COMMUNITY & SOCIETY

SEND deficit deal demands £50m budget cuts, £13m asset sales and use of £20m financial reserves

Department for Education to contribute £95 million over nine years, but terms of deal require Devon County Council to break even on SEND within two years despite five years of multi-million pound overspends.

Devon & Torbay Combined County Authority governance structure diagram

COMMENT  ⁄  DEMOCRACY & GOVERNANCE

Devon devolution deal to create unaccountable local government layer for paltry £16 million payoff

Democratic deficit to increase as city and district councils lose control over housing and prosperity funding and transport policy powers moved out of reach, while county council plans to approve deal irrespective of public consultation outcome.

Exeter St Thomas station

COMMENT  ⁄  TRANSPORT & MOBILITY

Access for all? Mobility-impaired passengers still cannot catch their train from some Exeter stations

National railway accessibility policies fail to deliver local transport network access as Exeter St Thomas station improvement funding bid decision awaited.

Wonford Community Wellbeing Hub option seven plan crop

ANALYSIS  ⁄  COMMUNITY & SOCIETY

£1+ million for Wonford community hub project development but £7 million build finance not yet found

City council presented £750,000 'feasibility proposal' as progression of existing plans despite having to start again after three years to cut costs, with Exeter City Living awarded £550,000 project contract.

Proposed Heavitree Road bus lane bus priority signals

NEWS  ⁄  TRANSPORT & MOBILITY

Bus corridor consultation presents more incremental changes to Exeter road network

£2.4 million Heavitree and Pinhoe Road 'upgrades' have 'potential for an approximate four-minute journey time saving' at peak times along length of each corridor.

Southgate development site heritage map

NEWS  ⁄  PLANNING & PLACE

Secretary of State overturns council decision to waive Southgate site Environmental Impact Assessment

Proposals for up to 200 flats in high-rise tower blocks have potentially significant impacts on Exe Estuary avian flightpaths, Exeter Cathedral skyline, listed buildings and ancient city walls placing protected landscapes and heritage assets at risk.

Spotlight
Auditor value for money arrangements recommendations summary chart

Auditor broadens inquiry to include Exeter City Futures and ex-CEO secondment to liquidated company

More 'significant weaknesses' found in city council governance and financial and performance management arrangements while St Sidwell's Point valued at £7 million less than build cost and £370,000 ex-CEO final year pay and benefits confirmed.

All topics

ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY   ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY   AIR QUALITY AIR QUALITY AIR QUALITY   COP26 COP26 COP26   COVID-19 COVID-19 COVID-19   CITYPOINT CITYPOINT CITYPOINT   CLIFTON HILL SPORTS CENTRE CLIFTON HILL SPORTS CENTRE CLIFTON HILL SPORTS CENTRE   CLIMATE CRISIS CLIMATE CRISIS CLIMATE CRISIS   CO-LIVING CO-LIVING CO-LIVING   COMMUNITY INFRASTRUCTURE LEVY COMMUNITY INFRASTRUCTURE LEVY COMMUNITY INFRASTRUCTURE LEVY   CONGESTION CONGESTION CONGESTION   COUNCIL TAX COUNCIL TAX COUNCIL TAX   CROWN ESTATE CROWN ESTATE CROWN ESTATE   CYCLING & WALKING CYCLING & WALKING CYCLING & WALKING   DEMOCRATIC DEFICIT DEMOCRATIC DEFICIT DEMOCRATIC DEFICIT   DEVON & CORNWALL POLICE DEVON & CORNWALL POLICE DEVON & CORNWALL POLICE   DEVON CARBON PLAN DEVON CARBON PLAN DEVON CARBON PLAN   DEVON COUNTY COUNCIL DEVON COUNTY COUNCIL DEVON COUNTY COUNCIL   DEVON PENSION FUND DEVON PENSION FUND DEVON PENSION FUND   EAST DEVON DISTRICT COUNCIL EAST DEVON DISTRICT COUNCIL EAST DEVON DISTRICT COUNCIL   EXETER AIRPORT EXETER AIRPORT EXETER AIRPORT   EXETER CANAL & QUAY TRUST EXETER CANAL & QUAY TRUST EXETER CANAL & QUAY TRUST   EXETER CATHEDRAL EXETER CATHEDRAL EXETER CATHEDRAL   EXETER CHIEFS EXETER CHIEFS EXETER CHIEFS   EXETER CITY COUNCIL EXETER CITY COUNCIL EXETER CITY COUNCIL   EXETER CITY FUTURES EXETER CITY FUTURES EXETER CITY FUTURES   EXETER CITY LIVING EXETER CITY LIVING EXETER CITY LIVING   EXETER CLIMATE ACTION HUB EXETER CLIMATE ACTION HUB EXETER CLIMATE ACTION HUB   EXETER COLLEGE EXETER COLLEGE EXETER COLLEGE   EXETER CULTURE EXETER CULTURE EXETER CULTURE   EXETER DEVELOPMENT FUND EXETER DEVELOPMENT FUND EXETER DEVELOPMENT FUND   EXETER LIVE BETTER EXETER LIVE BETTER EXETER LIVE BETTER   EXETER LOCAL PLAN EXETER LOCAL PLAN EXETER LOCAL PLAN   EXETER PHOENIX EXETER PHOENIX EXETER PHOENIX   EXETER PRIDE EXETER PRIDE EXETER PRIDE   EXETER SCIENCE PARK EXETER SCIENCE PARK EXETER SCIENCE PARK   EXETER ST DAVID'S EXETER ST DAVID'S EXETER ST DAVID'S   EXETER CITY CENTRE EXETER CITY CENTRE EXETER CITY CENTRE   EXTINCTION REBELLION EXETER EXTINCTION REBELLION EXETER EXTINCTION REBELLION EXETER   FREEDOM OF INFORMATION FREEDOM OF INFORMATION FREEDOM OF INFORMATION   FRIDAYS FOR FUTURE EXETER FRIDAYS FOR FUTURE EXETER FRIDAYS FOR FUTURE EXETER   GENERAL ELECTIONS GENERAL ELECTIONS GENERAL ELECTIONS   GUILDHALL GUILDHALL GUILDHALL   HARLEQUINS HARLEQUINS HARLEQUINS   HEART OF THE SOUTH WEST LEP HEART OF THE SOUTH WEST LEP HEART OF THE SOUTH WEST LEP   HOUSING CRISIS HOUSING CRISIS HOUSING CRISIS   LGBTQIA+ LGBTQIA+ LGBTQIA+   LIBRARIES UNLIMITED LIBRARIES UNLIMITED LIBRARIES UNLIMITED   LIVEABLE EXETER PLACE BOARD LIVEABLE EXETER PLACE BOARD LIVEABLE EXETER PLACE BOARD   LIVEABLE EXETER LIVEABLE EXETER LIVEABLE EXETER   LOCAL INDUSTRIAL STRATEGY LOCAL INDUSTRIAL STRATEGY LOCAL INDUSTRIAL STRATEGY   LOCAL ELECTIONS LOCAL ELECTIONS LOCAL ELECTIONS   MAKETANK MAKETANK MAKETANK   MARSH BARTON MARSH BARTON MARSH BARTON   MET OFFICE MET OFFICE MET OFFICE   MID DEVON DISTRICT COUNCIL MID DEVON DISTRICT COUNCIL MID DEVON DISTRICT COUNCIL   NET ZERO EXETER NET ZERO EXETER NET ZERO EXETER   NORTHERNHAY GARDENS NORTHERNHAY GARDENS NORTHERNHAY GARDENS   OXYGEN HOUSE OXYGEN HOUSE OXYGEN HOUSE   PARIS STREET PARIS STREET PARIS STREET   PARKING PARKING PARKING   PENINSULA TRANSPORT PENINSULA TRANSPORT PENINSULA TRANSPORT   PLANNING POLICY PLANNING POLICY PLANNING POLICY   PRINCESSHAY PRINCESSHAY PRINCESSHAY   PROPERTY DEVELOPMENT PROPERTY DEVELOPMENT PROPERTY DEVELOPMENT   PUBLIC CONSULTATION PUBLIC CONSULTATION PUBLIC CONSULTATION   PUBLIC HEALTH PUBLIC HEALTH PUBLIC HEALTH   PUBLIC PARKS PUBLIC PARKS PUBLIC PARKS   PUBLIC REALM PUBLIC REALM PUBLIC REALM   PUBLIC TRANSPORT PUBLIC TRANSPORT PUBLIC TRANSPORT   RAMM RAMM RAMM   REFUSE & RECYCLING REFUSE & RECYCLING REFUSE & RECYCLING   RETROFIT RETROFIT RETROFIT   ROYAL DEVON NHS TRUST ROYAL DEVON NHS TRUST ROYAL DEVON NHS TRUST   SIDWELL STREET SIDWELL STREET SIDWELL STREET   SOUTH WEST EXETER EXTENSION SOUTH WEST EXETER EXTENSION SOUTH WEST EXETER EXTENSION   SOUTH WEST WATER SOUTH WEST WATER SOUTH WEST WATER   SOUTHERNHAY SOUTHERNHAY SOUTHERNHAY   SPORT ENGLAND LOCAL DELIVERY PILOT SPORT ENGLAND LOCAL DELIVERY PILOT SPORT ENGLAND LOCAL DELIVERY PILOT   ST JAMES NEIGHBOURHOOD PLAN ST JAMES NEIGHBOURHOOD PLAN ST JAMES NEIGHBOURHOOD PLAN   ST SIDWELL'S COMMUNITY CENTRE ST SIDWELL'S COMMUNITY CENTRE ST SIDWELL'S COMMUNITY CENTRE   ST SIDWELL'S POINT ST SIDWELL'S POINT ST SIDWELL'S POINT   STAGECOACH SOUTH WEST STAGECOACH SOUTH WEST STAGECOACH SOUTH WEST   STUDENT ACCOMMODATION STUDENT ACCOMMODATION STUDENT ACCOMMODATION   TEIGNBRIDGE DISTRICT COUNCIL TEIGNBRIDGE DISTRICT COUNCIL TEIGNBRIDGE DISTRICT COUNCIL   TRANSPORT POLICY TRANSPORT POLICY TRANSPORT POLICY   UNIVERSITY OF EXETER UNIVERSITY OF EXETER UNIVERSITY OF EXETER   WATER LANE WATER LANE WATER LANE  

More stories