NEWS

City council invites comments on digital customer service transformation

Martin Redfern

Exeter City Council is inviting comments until 15 September on a draft digital customer service strategy that aims to make more efficient use of council resources by increasing its reliance on digital technology for service delivery.

The council will continue to provide personal access for those unable to use the new digital services.

An online survey is accompanied by a printable PDF version that can be posted to the civic centre.


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