Great Western Railway plans to shut all its ticket offices by the end of next year, including those at Exeter Central and Exeter St David’s, have received a near-universally hostile reception.
Despite belatedly extending a consultation on the closures from three to eight weeks, the company apparently remains unconcerned for the future of in-person ticket sales.
Its own figures show that 45% of sales at Barnstaple, 41% at Paignton and 34% at Dawlish are made this way.
At Exeter Central the figure is 18% and at Exeter St David’s 12%, which is still higher than many other major GWR stations including Bristol and Oxford.