ANALYSIS  ⁄  DEMOCRACY & GOVERNANCE

Exeter City Living put council at "significant financial risk" after £2.2 million loss in first two years

Missing business plan, lack of transparency and conflicts of interest among senior council directors prompt board resignations and governance review at council-owned and funded company.

Exeter city council  Exeter city living  Property development  Housing crisis  Accountability & transparency  Freedom of information 

Exeter City Council’s auditor has identified significant weaknesses in Exeter City Living governance arrangements that could lead to “significant loss or exposure to significant financial risk” for the council in relation to loans it approved to the company.

By the end of March last year the council had approved loans to the company totalling £24.6 million despite the company accumulating losses of £2.2 million in its first two years of trading.

The auditor’s report, which concerns the 2020-21 financial year, identifies governance weaknesses including the absence of a 2021-22 business plan for the council-owned and funded company, the council’s failure to require company performance reports, and conflicts of interest created by council directors with statutory legal and financial responsibilities holding company board roles.

The report is also critical of the council’s practice of taking all decisions related to the company in private and withholding company business plans and reports from the public.

Exeter City Council 2020-21 external audit report key recommendation

Exeter City Council 2020-21 external audit report key recommendation

The auditor issued a “key recommendation”, as required by the National Audit Office, setting out actions that the council should take where significant weaknesses in its financial arrangements have been identified, as well as nine related improvement recommendations.

A formal review of the council’s progress on making the required changes will take place next year, following an external review of the company’s governance arrangements that the council has now commissioned.

Two senior council directors have already resigned from the company’s board as well as the board of Exeter City Group, Exeter City Living’s parent company.

At a council meeting last week the auditor said that such recommendations were not issued lightly, adding that there was significant scope for the council to improve transparency in relation to the company, around its financial affairs in particular, so it could be held to account more effectively.

Exeter City Council 2020-21 external audit report key recommendation continued

Exeter City Council 2020-21 external audit report key recommendation (continued)

When Exeter City Living was created in July 2018 the late Pete Edwards, then council leader, confirmed that the council would make Exeter City Living business plans and reports publicly available with only limited, legally-compliant exceptions to cover commercially sensitive financial information.

However by the following year the council was routinely excluding the public from meetings which discuss Exeter City Living and withholding related information and documents.

Exeter Observer responded by systematically challenging the council’s Exeter City Living transparency failures using local government transparency and public information access rights.

We sought the release of company business plans and reports via freedom of information legislation, submitted formal objections to the council’s practice of making decisions about the company in private and exercised public accounts inspection rights to scrutinise the company’s financial affairs.

The council has persistently sought to evade scrutiny despite its statutory obligations, routinely taking months to reply to information requests then supplying extensively redacted documents without proper justification for non-disclosure.

It has repeatedly disputed the legislative basis for transparency in relation to private meetings and simply failed to respond to questions about the lawfulness of company operations.

The auditor’s recent report makes clear that its approach needs to change.

Exeter City Living 2020-21 business plan redactions Exeter City Living 2020-21 business plan redactions

When Exeter Observer examined all the council’s significant decisions regarding Exeter City Living earlier this year we found that most appeared to breach local government regulations intended to protect the public interest in the use of public land and money.

We also found decisions that were made without any scrutiny at all, including the decision not to produce a company 2021-22 business plan that was criticised in the auditor’s report.

This was taken in private by the council’s chief executive, Karime Hassan, in consultation with Dave Hodgson, the council’s financial director and section 151 officer – then also an Exeter City Living (and Exeter City Group) company director – and council leader Phil Bialyk.

It led directly to the situation criticised in the auditor’s report: not only were company financing and delivery assumptions not updated to reflect changing market conditions, including the impact of the pandemic, the council did not receive any progress reports in relation to the outdated business plan so was “not able to hold the company directors formally to account”.

Exeter City Living 2022-23 business plan redactions Exeter City Living 2022-23 business plan redactions

Karime Hassan also took the decisions that Exeter City Group would not pursue subsidiary consultancy or retrofit companies in private in April last year.

The council said the powers delegated to the company’s Shareholder Representative (a role he held from September 2020) were sufficient to have taken these decisions, but there does not appear to be any reference to such powers in the company management agreement delegation scheme.

When council officers asked us to raise our concerns about the council’s potential exposure to financial risk in writing, in detail, more than twelve months ago, we were told that the council’s monitoring officer, Baan Al-Khafaji, would investigate. We never received a reply.

However earlier this year she attended an executive meeting to advise it on its response to our objections to the council taking decisions about Exeter City Living in private.

She was also then a director of Exeter City Living (and Exeter City Group) and so legally required to act in the interests of the company despite her statutory role at the council, exactly the conflict of interest criticised in the auditor’s report.

Exeter City Living Vaughan Road development site Exeter City Living Vaughan Road development site

The council has so far allocated nearly £1 million to Exeter City Living for start up and planning costs, approved loans of nearly £25 million for development delivery, gifted it more than £2 million in land purchase discounts and commissioned or purchased just over £20 million of housing.

The company has also been granted more than £7 million of central government financial support, yet it has completed just 22 housing units in the four and a half years since it was created.

It has delivered so little that it is reduced to claiming credit for St. Sidwell’s Point leisure centre on its website alongside the marketing for its Clifton Hill and Vaughan Road developments, both of which have stalled.

Clifton Hill sports centre closed nearly five years ago but redevelopment hasn’t got past demolition, paid for by the government, with no prospect of further work until 2023-24 or beyond. Vaughan Road is in a similar state, with the site becoming a focus for anti-social behaviour.

The council nevertheless intends to appoint the company to redevelop Mary Arches multi-storey car park, making early use of another government demolition grant despite its delivery record.

Exeter City Council Mary Arches Street multi-storey car park Exeter City Council Mary Arches Street multi-storey car park

The auditor’s recent report only addresses the company’s activities to the end of March 2021. Important questions remain unanswered about what has happened since.

In June 2021 the council successfully applied for government funding to support development of a total of 461 dwellings on five Exeter City Living sites. Detailed viability assessments were included in its application which specified that three-quarters would be for market rent or sale despite the public procurement rules exemption eligibility requirement that no more than 20% of the company’s activity can be in the private sector.

This exemption is the basis on which the council decided, the following month, to commission the company to relocate its works facility at Belle Isle depot, with a budget of £3.5 million, without competitive tendering.

It is also the basis on which it decided, in September last year, to sell the depot to the company for redevelopment for £2.2 million. The council has also received £675,000 from the government to redevelop this site: its funding bid said 70% of the proposed housing units would be constructed for sale on the open market.

The company’s recent consultation on its plans for the site, which the council did not publicise, said nothing about this use of public land and money to provide so much private housing.

Exeter City Living’s financing and activities are of essential public interest both because residents and businesses are entitled to know what the council is doing with these resources and because the company could expose the council to significant risk, as the auditor has now confirmed.

In a recent review of major financial problems at councils in Croydon, Northampton and Nottingham, Exeter City Council’s auditor highlighted the risk of optimism bias in local authority management of public money and criticised council pursuit of political objectives without effective scrutiny.

It said these can lead to failures to understand the risks of embarking on complex, major projects without appropriate due diligence, and emphasised the value of decision-making scrutiny.

The auditor is due to report on the council’s performance during the 2021-22 financial year in January. Not only does this period cover unanswered questions about Exeter City Living, it brings significant issues around council governance arrangements and decision-making in relation to Exeter City Futures and Exeter Development Fund into focus too.


 is editor of Exeter Observer and a director of its publisher Exeter Observer Limited.

Exeter in brief
Exeter in brief

A MET OFFICE survey which asked a representative sample of the public about climate crisis action has found that 65% of respondents think we should be doing more to reduce our greenhouse gas emissions.

The conversion of BEAUFORT HOUSE, a 3,000m2 five storey office block on New North Road, to a 107-bed student accommodation facility has been approved by the city council.

The INTERGOVERNMENTAL PANEL ON CLIMATE CHANGE has published its Sixth Assessment synthesis report, bringing together its three previous working group reports to deliver a “final warning” as the world approaches irrevocable damage caused by rising greenhouse gas emissions which can only be averted with deep emissions cuts.

Meanwhile council-run VISIT EXETER is promoting tourist visits to Exeter by plane from Scotland to Exeter Airport. Its greenhouse gas emissions inventory excludes aviation emissions from the city’s carbon footprint.

EXETER CITY COUNCIL has lost an appeal against its decision that an additional bedroom in a student house in Devonshire Place was unlawful. Seven students have occupied the house, which costs more than £6,000 per month to rent, since 2020.

A MET OFFICE survey which asked a representative sample of the public about climate crisis action has found that 65% of respondents think we should be doing more to reduce our greenhouse gas emissions.

The conversion of BEAUFORT HOUSE, a 3,000m2 five storey office block on New North Road, to a 107-bed student accommodation facility has been approved by the city council.

The INTERGOVERNMENTAL PANEL ON CLIMATE CHANGE has published its Sixth Assessment synthesis report, bringing together its three previous working group reports to deliver a “final warning” as the world approaches irrevocable damage caused by rising greenhouse gas emissions which can only be averted with deep emissions cuts.

Meanwhile council-run VISIT EXETER is promoting tourist visits to Exeter by plane from Scotland to Exeter Airport. Its greenhouse gas emissions inventory excludes aviation emissions from the city’s carbon footprint.

EXETER CITY COUNCIL has lost an appeal against its decision that an additional bedroom in a student house in Devonshire Place was unlawful. Seven students have occupied the house, which costs more than £6,000 per month to rent, since 2020.

More Analysis
Devon County Council National Bus Strategy Bus Services Improvement Plan cover image

TRANSPORT & MOBILITY

Future of Devon bus services being decided behind closed doors

Devon County Council does not want the public to hear whether local service improvements are going according to plan.

Exeter City Council community grants budgets bar chart

COMMUNITY & SOCIETY

Council slashes community grants but splashes cash on paddling pools in contested wards

Exeter grants programme budget reduced from £425,000 to £15,000 leaving hundreds of grassroots groups out in the cold as the impact of borrowing takes its toll and council fails to consult on budget cuts despite auditor recommendation.

Lottery graphic

COMMUNITY & SOCIETY

Council lottery operator to take cut from local charitable donations

Decision to promote gambling as "incentivised giving" plays down risks without assessing potential impacts or evidencing claimed benefits, disrupting relationships between community and voluntary sector organisations and supporters.

All Analysis
News
Local authority economic activity levels change 2011-2021 census

ECONOMY & ENTERPRISE

Decline in Exeter economic activity levels among largest in country

Census figures also show population increasing at nearly six times rate of job creation over past decade while healthcare, wholesale/retail and teaching make up nearly half of all employment, reflecting low pay and productivity.

Special educational needs and disabilities protesters at County Hall

COMMUNITY & SOCIETY

Devon County Council charged with "relentless institutional failings" in SEND children's services provision

Children with special educational needs and disabilities protest alongside parents at County Hall as Ofsted monitoring continues to find serious unresolved issues and key areas that require significant change.

Exeter empty and second homes by council tax band October 2022 bar chart

PLANNING & PLACE

Exeter has more empty and second homes than built in city in past two years

Council tax premium proposals that aim to raise additional revenue from underused housing stock might also encourage return to residential occupancy.

All News
Comment
Exeter City Council in session at Exeter Guildhall

DEMOCRACY & GOVERNANCE

Exeter City Council's approach to decision-making is damaging local democracy

Separation of powers and transparency provisions intended to safeguard public interest being subverted while council defies auditor over loss-making company.

Co-living - discover a new way to rent

PLANNING & PLACE

Council development levy changes are insufficiently evidenced and don't meet city infrastructure needs

Exeter City Council and Liveable Exeter partners impose faulty typology driven by policy objectives while ignoring new local plan, evidence base and statutory funding statement and excluding residential and retail charges from review.

Exeter city centre retail area map 2017 and 2022 CDRC data

CLIMATE & ENVIRONMENT

Is the grass really greener in Exeter city centre?

Academic research placing Exeter retail area at top of green space table was nationally reported, locally misrepresented then repurposed as booster fuel by local politicians overlooking study's social justice focus.

All Comment
On the agenda

A public exhibition of revised redevelopment plans for the WATER LANE area is being held at Haven Banks Outdoor Education Centre from 10am-7pm on Friday 24 March and from 10am-4pm on Saturday 25 March. Around 1,000 high density housing units, including student accommodation and built to rent flats, are expected on the brownfield site. The information on display will also be available on the developer’s website.

The consulation on the draft DEVON COUNTY COUNCIL Local Cycling and Walking Infrastructure Plan for Exeter, which is already nearly six years late, closes at the end of March.

Plans to redevelop the derelict COWLEY BRIDGE ROAD Johnsons cleaners site to provide a total of 350 beds of student accommodation in four blocks up to six storeys tall have been submitted for approval by the city council. The laundry facility was badly damaged by fire three years ago and was demolished last year.

A public consultation on a DEVON, CORNWALL & ISLES OF SCILLY CLIMATE ADAPTATION PLAN which will attempt to minimise the impact of climate change on the South West peninsula will be held from 8 May before a final version is adopted during the autumn, four and a half years after Devon County Council convened the Devon Climate Emergency Response Group to “act now to tackle [the] climate emergency”.

Plans for an ultra-high density build-to-rent development at HAVEN BANKS have been revised to rely on a Welcome Street bridge being built over the railway in response to Environment Agency flood risk objections.

EXETER CHIEFS rugby club has applied to vary a planning restriction imposed when it was granted permission to double the capacity of its Sandy Park stadium in 2012 which currently prevents its use as a music or performance venue. The application follows the approval of a licensing variation to allow its use as a venue for boxing, wrestling, theatre, film and music events on 30 January.

PINHOE COMMUNITY HUB has resubmitted its application for a new building at Station Road playing fields following the lapse of the previous permission, granted three years ago.

SOUTH WEST WATER is consulting on its draft Water Resources Management Plan, which sets out how it intends to ensure a secure regional water supply and manage its environmental impact, until 19 May.

Detailed plans for the Honiton Road MOOR EXCHANGE RETAIL PARK have been submitted for approval. Outline planning permission for the development was granted two years ago.

The UNIVERSITY OF EXETER has submitted detailed plans for its 1,700 bed West Park redevelopment of 50,000m2 of student accommodation. They include ten storey blocks which are two storeys taller than agreed when outline permission was granted in May 2021.

On our radar
All topics

ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY ACCOUNTABILITY & TRANSPARENCY   AIR QUALITY AIR QUALITY AIR QUALITY   COP26 COP26 COP26   COVID-19 COVID-19 COVID-19   CITYPOINT CITYPOINT CITYPOINT   CLIFTON HILL SPORTS CENTRE CLIFTON HILL SPORTS CENTRE CLIFTON HILL SPORTS CENTRE   CLIMATE CRISIS CLIMATE CRISIS CLIMATE CRISIS   CLIMATE CRISIS CLIMATE CRISIS CLIMATE CRISIS   CO-LIVING CO-LIVING CO-LIVING   CONGESTION CONGESTION CONGESTION   COUNCIL TAX COUNCIL TAX COUNCIL TAX   CROWN ESTATE CROWN ESTATE CROWN ESTATE   CYCLING & WALKING CYCLING & WALKING CYCLING & WALKING   DEMOCRATIC DEFICIT DEMOCRATIC DEFICIT DEMOCRATIC DEFICIT   DEVON & CORNWALL POLICE DEVON & CORNWALL POLICE DEVON & CORNWALL POLICE   DEVON CARBON PLAN DEVON CARBON PLAN DEVON CARBON PLAN   DEVON COUNTY COUNCIL DEVON COUNTY COUNCIL DEVON COUNTY COUNCIL   DEVON PENSION FUND DEVON PENSION FUND DEVON PENSION FUND   EAST DEVON DISTRICT COUNCIL EAST DEVON DISTRICT COUNCIL EAST DEVON DISTRICT COUNCIL   EXETER AIRPORT EXETER AIRPORT EXETER AIRPORT   EXETER CATHEDRAL EXETER CATHEDRAL EXETER CATHEDRAL   EXETER CITY COUNCIL EXETER CITY COUNCIL EXETER CITY COUNCIL   EXETER CITY FUTURES EXETER CITY FUTURES EXETER CITY FUTURES   EXETER CITY LIVING EXETER CITY LIVING EXETER CITY LIVING   EXETER COLLEGE EXETER COLLEGE EXETER COLLEGE   EXETER CULTURE EXETER CULTURE EXETER CULTURE   EXETER DEVELOPMENT FUND EXETER DEVELOPMENT FUND EXETER DEVELOPMENT FUND   EXETER LIVE BETTER EXETER LIVE BETTER EXETER LIVE BETTER   EXETER LOCAL PLAN EXETER LOCAL PLAN EXETER LOCAL PLAN   EXETER PHOENIX EXETER PHOENIX EXETER PHOENIX   EXETER PRIDE EXETER PRIDE EXETER PRIDE   EXETER SCIENCE PARK EXETER SCIENCE PARK EXETER SCIENCE PARK   EXETER ST DAVID'S EXETER ST DAVID'S EXETER ST DAVID'S   EXETER TRANSPORT STRATEGY EXETER TRANSPORT STRATEGY EXETER TRANSPORT STRATEGY   EXETER CITY CENTRE EXETER CITY CENTRE EXETER CITY CENTRE   EXTINCTION REBELLION EXETER EXTINCTION REBELLION EXETER EXTINCTION REBELLION EXETER   FREEDOM OF INFORMATION FREEDOM OF INFORMATION FREEDOM OF INFORMATION   FRIDAYS FOR FUTURE EXETER FRIDAYS FOR FUTURE EXETER FRIDAYS FOR FUTURE EXETER   GENERAL ELECTIONS GENERAL ELECTIONS GENERAL ELECTIONS   GUILDHALL GUILDHALL GUILDHALL   HARLEQUINS HARLEQUINS HARLEQUINS   HEART OF THE SOUTH WEST LEP HEART OF THE SOUTH WEST LEP HEART OF THE SOUTH WEST LEP   HOUSING CRISIS HOUSING CRISIS HOUSING CRISIS   LGBTQIA+ LGBTQIA+ LGBTQIA+   LIVEABLE EXETER PLACE BOARD LIVEABLE EXETER PLACE BOARD LIVEABLE EXETER PLACE BOARD   LIVEABLE EXETER LIVEABLE EXETER LIVEABLE EXETER   LOCAL INDUSTRIAL STRATEGY LOCAL INDUSTRIAL STRATEGY LOCAL INDUSTRIAL STRATEGY   LOCAL ELECTIONS LOCAL ELECTIONS LOCAL ELECTIONS   MAKETANK MAKETANK MAKETANK   MARSH BARTON MARSH BARTON MARSH BARTON   MET OFFICE MET OFFICE MET OFFICE   MID DEVON DISTRICT COUNCIL MID DEVON DISTRICT COUNCIL MID DEVON DISTRICT COUNCIL   NET ZERO EXETER NET ZERO EXETER NET ZERO EXETER   NORTHERNHAY GARDENS NORTHERNHAY GARDENS NORTHERNHAY GARDENS   OXYGEN HOUSE OXYGEN HOUSE OXYGEN HOUSE   PARIS STREET PARIS STREET PARIS STREET   PARKING PARKING PARKING   PENINSULA TRANSPORT PENINSULA TRANSPORT PENINSULA TRANSPORT   PLANNING POLICY PLANNING POLICY PLANNING POLICY   PRINCESSHAY PRINCESSHAY PRINCESSHAY   PROPERTY DEVELOPMENT PROPERTY DEVELOPMENT PROPERTY DEVELOPMENT   PUBLIC CONSULTATION PUBLIC CONSULTATION PUBLIC CONSULTATION   PUBLIC HEALTH PUBLIC HEALTH PUBLIC HEALTH   PUBLIC REALM PUBLIC REALM PUBLIC REALM   PUBLIC TRANSPORT PUBLIC TRANSPORT PUBLIC TRANSPORT   RAMM RAMM RAMM   REFUSE & RECYCLING REFUSE & RECYCLING REFUSE & RECYCLING   RETROFIT RETROFIT RETROFIT   RIVERSIDE VALLEY PARK RIVERSIDE VALLEY PARK RIVERSIDE VALLEY PARK   ROYAL DEVON NHS TRUST ROYAL DEVON NHS TRUST ROYAL DEVON NHS TRUST   SIDWELL STREET SIDWELL STREET SIDWELL STREET   SOUTH WEST EXETER EXTENSION SOUTH WEST EXETER EXTENSION SOUTH WEST EXETER EXTENSION   SOUTH WEST WATER SOUTH WEST WATER SOUTH WEST WATER   SOUTHERNHAY SOUTHERNHAY SOUTHERNHAY   SPORT ENGLAND LOCAL DELIVERY PILOT SPORT ENGLAND LOCAL DELIVERY PILOT SPORT ENGLAND LOCAL DELIVERY PILOT   ST SIDWELL'S COMMUNITY CENTRE ST SIDWELL'S COMMUNITY CENTRE ST SIDWELL'S COMMUNITY CENTRE   ST SIDWELL'S POINT ST SIDWELL'S POINT ST SIDWELL'S POINT   STAGECOACH SOUTH WEST STAGECOACH SOUTH WEST STAGECOACH SOUTH WEST   STUDENT ACCOMMODATION STUDENT ACCOMMODATION STUDENT ACCOMMODATION   TEIGNBRIDGE DISTRICT COUNCIL TEIGNBRIDGE DISTRICT COUNCIL TEIGNBRIDGE DISTRICT COUNCIL   UNIVERSITY OF EXETER UNIVERSITY OF EXETER UNIVERSITY OF EXETER  

More stories