NEWS

Exeter rough sleepers night shelter to open all year round

Exeter City Council has approved plans to extend Magdalen Street night shelter opening from April to the end of September.

Naomi Parkinson

A night shelter that provides overnight accommodation for rough sleepers and homeless people in Exeter will now open all year round, following a planning decision by Exeter City Council.

The shelter, which is located inside the Magdalen Street gyratory at the head of Western Way in a building that was previously a series of bars and restaurants, has been open during the winter months since November 2018.

It will now also open from April to the end of September, when it will accommodate fourteen rough sleepers.

Its capacity is 26 during the winter, which can be increased to 40 if the council’s Severe Weather Emergency Protocol is activated, which usually happens when the temperature is forecast to fall below zero for three consecutive nights.

Dormitory style rooms on the first floor provide two or three sets of bunk beds per room, and a further eight beds are located on the ground floor.

Night shelter for homeless and rough sleepers in Magdalen Street, Exeter (side)

A report to a city council planning meeting on Monday 27 April said that as the building is already converted into a night shelter and community space for homeless people, year round use would make better use of the facility.

A planning officer told the committee that opening the night shelter during the winter months would be of significant benefit to its users while only having a minor impact on the surrounding area.

He also said it would reduce deprivation, contribute to social inclusion and support the homeless and rough sleepers.

Two objections were received from local residents, expressing concerns about a potential increase of the noise and disturbance they had experienced during previous winter opening.

In a written statement Nuala O’Farrell said: “There is a lot of noise and many public disturbances each week/month, with public intoxication, loud arguments, bad language and emergency services regularly on site.

“These disturbances can be heard through closed windows and shutters/curtains. However the impact, whilst noticeable, is reduced as local residents spend most of their time inside during winter.

“These issues will be magnified through the spring/summer months, with open doors and windows and residents trying to use their outside spaces.”

Phil Bialyk, Exeter City Council leader, said that he didn’t dismiss her comments lightly but would support the recommendation to support homeless people in Exeter.

Councillor Greg Sheldon added: “It would be more of a stain on the city if we didn’t provide somewhere like this as people would have to be sleeping on the streets.”

Night shelter for homeless and rough sleepers in Magdalen Street, Exeter (rear)

The application to extend the shelter opening hours was approved. Conditions included the implementation of a revised management plan that requires the continuous presence of a minimum of two experienced staff on site during operating hours.

The staff are trained to work with people with complex needs and to deal effectively with challenging incidents and behaviour, and have 24 hour access to an on-call manager for support and advice.

However, speaking at the meeting Nuala O’Farrell said that the existing management plan for winter opening was not being followed, with police called out once or twice a week and only then for cases where disputes escalate and staff are unable to deal with them.

Committee members said they recognised the issues raised and stressed the importance of strict adherence to the management plan, which is delivered via a partnership between Exeter City Council and Bournemouth Churches Housing Association, which also runs Gabriel House on Smythen Street.

Subscribe to The Exeter Digest - Exeter Observer's essential free email newsletter

Your personal information will be processed and stored in accordance with our Privacy Policy

The shelter will now open from 6pm to 9am Monday to Friday and 6pm to 12pm on weekends and bank holidays from April to the end of September. The extended weekend hours are intended to cover a gap in provision at St Petrock’s homeless shelter, which does not open then.

A spokesperson for the city council said: “In 2018/19 a total of 188 people used the night shelter, with over 50 moving on to more suitable accommodation, preventing them from further spells of homelessness and rough sleeping.

“From October 2019 to the start of February, 100 people have accessed the night shelter.”


The virtual planning meeting at which the decision was discussed on 27 April was adjourned due to a broadband outage, and subsequently reconvened on 4 May when the decision was confirmed.


Democracy doesn't work when people don't know who is deciding what on whose behalf and what the costs and consequences of those decisions will be.

Exeter Observer is proving that reader-funded media can deliver the independent public interest journalism our local democracy needs.

Upgrade to a paid Exeter Observer subscription to support our work and get access to exclusive premium content and more.

More stories
Former Firezza in Sidwell Street to become adult gaming centre

24 hour year-round Sidwell Street “adult gaming centre” allowed at appeal

Planning inspector finds no evidence that “increase in crime and disorder” or “serious detrimental impacts on the health of local residents” would result from change of use from restaurant and takeaway unit.

Haven Banks development illustrative aerial view

Twelve months temporary church use extension sought for Haven Banks Liveable Exeter development site units

Second year of “worship and ancillary uses” for retail park units to follow December 2023 planning approval for ultra-high density build-to-rent scheme for which neither planning permission nor consent notice yet published.

Exeter College in Hele Road

Petroc and Exeter College governors agree “merger in principle”

Further and higher education colleges with Barnstaple, Tiverton and several Exeter sites will now consider consequences of creating what would be largest college group in South West with public consultation due on plans before November decision.

Corner of Fore Street and West Street with St Mary Steps church in the background

Planning inspector upholds decision to refuse fifth additional storey in build-to-rent scheme above Crankhouse Coffee

Twelve year-old permission to add one full and one stepped-back storey to West Street elevation and remove all commercial space nevertheless remains extant.

2025 Devon County Council elections party vote share change by district

Lib Dems take command at County Hall despite Reform UK surge as Conservatives lose 33 seats and Labour is wiped out

2025 Devon County Council elections leave balance of power in Green Party hands as local government reorganisation takes centre stage on regional political agenda.

2025 Devon County Council elections results party seat distribution parliament chart

2025 Devon County Council elections results

County-wide seat wins and vote share changes plus the votes cast with vote share, party vote share change and turnout in each Exeter division.

, updated

On Our Radar
Tabatha Andrews sculpture

SATURDAY 26 APRIL TO SATURDAY 21 JUNE 2025

The Slightest Gesture

Sculptor and installation artist Tabatha Andrews presents a new immersive exhibition.

EXETER PHOENIX

Exeter Pride in Exeter High Street

SATURDAY 10 MAY 2025

Exeter Pride 2025

Exeter Pride returns for a celebration of LGBTQ+ diversity with a parade, marketplace, music, cabaret and more.

NORTHERNHAY GARDENS

Detail from Panorama of Prague from the Schönborn Garden

SATURDAY 10 MAY 2025

Czech Classics

Isca Ensemble and chorus perform a programme by Czech composer Antonín Dvořák.

EXETER CATHEDRAL

Fore Street Flea

SUNDAY 18 MAY 2025

Fore Street Flea 2025

Market with stalls selling vintage items, handmade craft, food and drink plus live music from local artists returns for 2025 season.

FORE STREET

Pint of Science graphic

MONDAY 19 TO WEDNESDAY 21 MAY 2025

Pint of Science 2025

Three days of talks, demonstrations and live experiments by research scientists in city centre pubs.

EXETER CITY CENTRE

Augustine Fogwoode in The Mushroom Show

MONDAY 26 MAY 2025

The Mushroom Show

Scratchworks Theatre Company combines interactive games, comedy and music to explore the fascinating world of fungi.

EMMANUEL HALL