COMMENT

Exeter could do better - was there no alternative to closing so many public toilets?

Exeter City Council did not need to close thirteen public toilets to balance the books. The money to keep them open was available in reserves, but no mention of this option was made during public decision-making by councillors or officers.

Peter Cleasby

Exeter City Council’s decision to close thirteen of the city’s public toilets was reported by Exeter Observer on 11 June. However inadequate the closure process itself, we accepted that the decision was driven by the need to save £60,000 from the council’s 2019/20 budget in order to balance the books. Subsequent document disclosures suggest the situation was not so straightforward.

On 27 June the council’s Corporate Services Scrutiny Committee reviewed spending across the council for 2018/19 and looked at forward pressures in 2019/20. Included in the revenue spending report was a “requirement for significant supplementary budgets in 2019/20 as the Council has identified at the end of the year a number of revenue budgets that have not been spent but where a commitment is required in the following financial year”.

Exeter City Council public toilet closures budget cuts - work in progress Exeter City Council budget cuts - work in progress

These carried-forward budgets included £34,000 for public relations promotion for the new leisure complex, £112,000 for the demolition of Clifton Hill sports centre, £125,000 for staffing, and £750,000 for “Greater Exeter” planning work.

Excluding spending on the council’s own housing, the additional budgets amounted to nearly £1.4 million, found from Community Infrastructure Levy (6%), earmarked reserves (33%) and the General Fund working balance (61%). The working balance is the amount set aside as a final contingency for unanticipated fluctuations in the council’s spending and income and which Exeter City Council has set at a minimum of £3 million.

At the start of the 2019/20 financial year the General Fund working balance was £4.4 million. By the time the supplementary budgets had been factored in, it was down to £3.5 million, still £0.5 million above the minimum level.

Subscribe to The Exeter Digest - Exeter Observer's essential free email newsletter

Your personal information will be processed and stored in accordance with our Privacy Policy

The argument used by the council to support the closure of thirteen public toilets in order to save £60,000 a year was that there was no alternative: the savings had to be made to balance the budget. As £500,000 remains in the reserve, the £60,000 could have been taken from there while still leaving the working balance £440,000 above the set minimum. That would still have met the requirement for a balanced budget.

But at no stage during the public discussion of the issue in council committees was the question of using reserves raised, either by councillors or by officers.

Exeter City Council public toilet closures - Musgrave Row beside Exeter Library Exeter City Council public toilet closures - Musgrave Row beside Exeter Library

Indeed, as noted in our previous report, councillors were told they had to identify compensatory savings if they wished to retain the toilets budget. This instruction by Councillor Luke Sills, Chair of the Place Scrutiny Committee, visibly influenced Councillors Owen and Pattison (and doubtless others, invisibly) in their conclusion that there was therefore no alternative, despite the fact that sufficient funding did in fact exist in the reserves. Councillor Sills’ instruction did not appear in the minutes of the meeting.

These are not procedural trivialities. The provision of public toilets is a serious public health issue. The key findings of a recent report by the Royal Society for Public Health are below:

Taking the P**** - The Decline of the Great British Public Toilet (extract)

  • The increasing decline in public toilets is a threat to health, mobility, and equality.
  • The lack of public toilets disproportionately affects people with ill health or disability, the elderly, women, outdoor workers and the homeless.
  • Three in four of the UK public think there are not enough public toilets in their area.
  • Knowledge of lack of facilities nearby acts as a “loo leash”, deterring as many as one in five (20%) from venturing out of their homes as often as they would like. This rises to over two in five (43%) among those with medical conditions requiring frequent toilet use.
  • Over half (56%) of the public restrict fluid intake due to concern over lack of toilet facilities. Deliberate dehydration can seriously affect health and exacerbate existing medical problems.

Source: Royal Society for Public Health, May 2019

Some, though not all, of these points were included in the impact assessment of the closure proposals considered by councillors.

So the question remains: why was the closure of thirteen toilets so important to the council that officers and councillors took the approach that there was no alternative to doing so? Why was the option of funding from reserves not offered?

Was it that the council feared that the cost of bringing the toilets up to modern standards was too much for the capital programme to bear, as it is already stretched to breaking point by the new leisure complex?

Or was it an attempt to reduce anti-social behaviour associated with public toilets?

If so, first impressions are not encouraging. Reports of people urinating on the graves in Exeter’s Higher Cemetery – where the public toilets have been closed as a result of this decision – recently made front page news.

Exeter City Council public toilet closures Exeter Live Better hoarding Exeter City Council Exeter Live Better hoarding

Exeter City Council has spent, and is still spending, tens of thousands of pounds promoting the city under the Exeter Live Better banner. Does access to a public toilet not improve quality of life in the city? Exeter could, and should, do better.

Neither Exeter City Council nor Councillor Sills responded to a request for comment.


UPDATE – 9 July 2019

Councillor Sills has now replied to our request for comment, which we sent ten days before publication.

He said: “I acted entirely appropriately at the meeting in reminding members of their legal responsibilities to maintain a balanced budget. The decision to close public toilets was not a decision we took lightly, and must be seen within the context of the council having to find significant savings in coming years due to continued reductions in our grant from central government. I must add that as a council we are tasked with finding a further £2.4m worth of cuts this year from the budget.”

This statement does not directly address the fact that councillors were told they would have to identify specific compensatory savings in order to keep the toilets open. The role of this specially-convened Place Scrutiny Committee was not to determine how the council’s overall budget should be balanced, but only to consider whether the Executive had acted properly in reaching its decision to close thirteen of the city’s public conveniences.


Democracy doesn't work when people don't know who is deciding what on whose behalf and what the costs and consequences of those decisions will be.

Exeter Observer is proving that reader-funded media can deliver the independent public interest journalism our local democracy needs.

Upgrade to a paid Exeter Observer subscription to support our work and get access to exclusive premium content and more.

More stories
Northbrook Swimming Pool campaign demonstration Exeter Guildhall 13 May 2025

Campaigners compel Exeter City Council to reconsider Northbrook pool closure with 2,250-strong resident petition

Pressure on council intensifies after freedom of information request responses confirm £3.5 million budget cuts included potentially unlawful decision to close swimming pool without public consultation or impact assessment.

Wild camping on Dartmoor

Supreme Court rejects Dartmoor landowners’ attempt to prevent wild camping on their land

Judges unanimously dismiss appeal by Alexander and Diana Darwall against 2023 ruling upholding Dartmoor Commons Act as campaigners call for enhanced public rights to access nature pledged by Labour when still in opposition.

Child on park bench

Ofsted finds Devon County Council children’s services remain “inadequate” with rating unchanged since 2020

Inspection report highlights “serious weaknesses” that are “leaving children at risk of harm” as failings echo poor Special Educational Needs & Disabilities provision.

Mid Devon District Council headquarters at Phoenix House in Tiverton

Mid Devon District Council mischarged 2,865 social housing tenants £15.5 million in rent over twenty years

Housing regulator identifies “serious failings” in application of rent standard as council discovers dozens of evictions in which “rent arrears were the sole, or contributory factor”.

Dartmoor wildfire on 5 May 2025, photo by Devon and Somerset Fire and Rescue Service

Dartmoor National Park warns of continued high fire risk after wildfire destroys 1,230 acres of moorland

Devon and Somerset Fire and Rescue Service took nearly 24 hours to extinguish bank holiday weekend blaze that followed warning of uncontrolled moorland fire risk.

Former Firezza in Sidwell Street to become adult gaming centre

24 hour year-round Sidwell Street “adult gaming centre” allowed at appeal

Planning inspector finds no evidence that “increase in crime and disorder” or “serious detrimental impacts on the health of local residents” would result from change of use from restaurant and takeaway unit.

On Our Radar
Exeter Respect Festival

SATURDAY 7 & SUNDAY 8 JUNE 2025

Exeter Respect Festival 2025

The annual celebration of Exeter diversity returns for its 28th anniversary with live music and performance, food stalls, community and campaign groups.

BELMONT PARK

Exeter City Of Literature literary map

SUNDAY 8 JUNE 2025

The Book Market 2025

Exeter City of Literature event features independent booksellers from across the county with author talks, stalls, food and drink.

CATHEDRAL GREEN

Exeter Custom House

SUNDAY 8 JUNE 2025

Heritage Harbour Festival 2025

The maritime-themed event returns for a third year with steam boats, exhibitions, talks, live music, film screenings and more.

EXETER QUAY

Art Week Exeter 2025 graphic

MONDAY 9 TO SUNDAY 15 JUNE 2025

Art Week Exeter 2025

Festival returns with exhibitions, film screenings, talks, workshops, performances, social events and an art car boot sale.

EXETER CITY CENTRE

Pipe organ keyboard in St Mary's Church, Throwleigh by Andrew Abbott

SATURDAY 14 JUNE 2025

Lost and Found (Keyboards Revoiced)

Exeter Contemporary Sounds and Ian Summers perform works on rescued, repurposed and reimagined instruments.

EXETER LIBRARY

Exeter Philharmonic Choir in Exeter Cathedral

SATURDAY 14 JUNE 2025

A Feast of English Choral Music

Exeter Philharmonic Choir performs works by English composers.

EXETER CATHEDRAL