FEATURES

What does your council know that you don’t know you don’t know?

Extracting information from councils is hard work but increasingly necessary for local democracy.

Peter Cleasby

As George W. Bush’s Secretary for Defense Donald Rumsfeld once remarked: “There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don’t know. But there are also unknown unknowns. There are things we do not know we don’t know.”

Getting Rumsfeld’s statement word perfect is challenging, but it nevertheless readily comes to mind when observing and monitoring English local authorities. As long ago as 1960 Parliament passed the Public Bodies (Admission to Meetings) Act - sponsored by a newly-elected back bench MP called Margaret Thatcher - which forced local authorities to hold their meetings in public unless specific exemptions from that rule applied. The detailed rules have been updated from time to time, but the principle remains the same.

What we get under these rules is of course what councils want us to see. To be fair, officer reports seeking a decision – considered by councillors in public session - often contain a wealth of detail, including nuggets that councillors might prefer were not public. Some reports, and most financial ones, require a degree of knowledge or decoding expertise not possessed by most people. So is this enough to enable we, the people, to scrutinise and hold our councils to account?

Let’s look at what is readily available. Council websites are the obvious starting point, though they are usually designed to help people find out what day their bin is emptied rather than reveal background information. Taking Exeter City Council as an example, start with the pages under the “Council and Democracy” heading. This will take you to information about: councillors; agendas, papers and minutes of meetings; plans and policies; financial information including the annual budget and audit reports. Under Council Data, a miscellany of statistics and information on contracts.

The minutes and papers are a good starting point for anyone wanting to research a particular topic or find out what the council has been discussing. Or simply for fishing. There is a facility for searching documents, though the results are at times unhelpful. Time and patience are required, but the investment is often worth it.

Elsewhere on the website, the most fascinating and useful set of tables is at Council Spending, which lists all individual payments over £250. The spending tables reveal projects few people outside the council have ever heard of, and show trends in spending on, say, consultants and what work they are being used for.

Sadly, despite government instructions on openness, councils are making of use of data protection legislation to conceal the identity of commercial suppliers, often on spurious grounds such as “security” and the fact that the private sector doesn’t publish such information. This policy – and it is a policy rather than a legal requirement – is being challenged locally and we will report further on this.

Exeter City Council press and public exclusion notice Exeter City Council press and public exclusion notice

Redacting information in the spending tables is just one technique councils use to keep information to themselves. Putting sensitive matters in “Part 2” of a meeting agenda enables councillors to exclude the press and public, then present a sanitised summary of the outcome in the published minutes.

Holding closed meetings is clearly desirable when staffing and organisation issues are being discussed; it is much less so when decisions on major spending and business plans are being taken.

The Information Commissioner upheld a complaint by this author that Exeter City Council were wrong to conceal the original business plan for the leisure centre now being built on the bus station site, though the council appealed to the Information Tribunal and all parties eventually agreed to stay the proceedings, not least because the original plan was overtaken by events.

There are other techniques for keeping information away from prying eyes. One of the most effective is to bypass the rules requiring meetings to take place in public by holding the discussion in a “working group” or other informal body. The Greater Exeter Visioning Board, which laid the groundwork for the slowly emerging Greater Exeter Strategic Plan, was not a formal committee of any of the councils involved and so was able to meet in private with impunity.

The same is true of the successor arrangements for oversight of developing the plan itself. Exeter City Council has a mysterious Planning Member Working Group described as a “sounding board” of members, which meets in private to discuss planning-related issues.

Then there is the simple “no, you can’t see it” tactic. The external review of community grants has been subject to that treatment, and one can only speculate what is in there that the council desperately wants to keep hidden. The same suspicions arise wherever something is withheld for no evident reason.

Subscribe to The Exeter Digest - Exeter Observer's essential free email newsletter

Your personal information will be processed and stored in accordance with our Privacy Policy

Yet information is important. Used openly and honestly, it is one of the key commodities that can help rebuild trust in our public institutions. We need to know not only what our representatives have decided, but how and why.

Citizens have remedies, developed in a less paranoid age. These include lobbying opposition councillors, asking questions at scrutiny committees, and making requests under the Freedom of Information Act. We will review these in detail in a further article.


Democracy doesn't work when people don't know who is deciding what on whose behalf and what the costs and consequences of those decisions will be.

Exeter Observer is proving that reader-funded media can deliver the independent public interest journalism our local democracy needs.

Upgrade to a paid Exeter Observer subscription to support our work and get access to exclusive premium content and more.

More stories
Northbrook pool

Exeter City Council fields false prospectus in determination to close Northbrook pool

Ian Collinson reports double down on misrepresentation, material omission and flat denial as council plans to rend more of city’s fabric from its roots.

Clifton Hill sports centre redevelopment site

Second undervalue sale of Clifton Hill sports centre site after buyback loss leaves city with £3m less than initial market value

Council sold land for £2.14m – at £2.11m discount – then bought it back for £3.037m before selling again for £3.375m at £425,000 discount with £225,000 sweetener after also agreeing to spend net £600,000 on preparation, marketing and disposal costs.

Mary Arches car parks redevelopment site aerial view

300-bed “co-living” blocks to trump social housing vision for Mary Arches car parks

More people could be crammed into Eutopia Homes complex than current car parking spaces after Exeter City Council commits to “homes for the people of Exeter” on Liveable Exeter North Gate site.

Exeter Public Spaces Protection Order boundary map

Exeter City Council renews Public Spaces Protection Order for three more years

Measure introduced to curb anti-social behaviour in 2017 extended to 2028 following consultation limited to selected consultees.

Alison Hernandez and James Vaughan

Police and Crime Commissioner Alison Hernandez launches Devon & Cornwall Police “accountability board”

Monthly board meets in private with press and public excluded without publishing advance agendas or minutes to ensure force is delivering an “effective and efficient police service”.

Eutopia Homes Exmouth Junction build to rent development rear elevation

First Exeter build to rent flats marketed at £1,375-£2,350 per month with “affordable” units costing £1,080-£1,800 plus bills

Eutopia Homes rents in Exmouth Junction block would leave many workers with substantially lower income than Joseph Rowntree Foundation minimum for a socially-acceptable standard of living.

On Our Radar
Malaika Kegode

THURSDAY 26 JUNE 2025

Spork! presents Caroline Bird and Malaika Kegode

An evening of poetry with live music by Lizzie Lidster and a pop-up bar.

EXETER LIBRARY

St Sidwell's Community Centre supper dish

SATURDAY 28 JUNE 2025

Sid’s Summer Supper Fundraiser

Community centre hosts locally-sourced seasonal three-course meal to help improve café facilities.

ST SIDWELL'S COMMUNITY CENTRE

Signals of the Sea in rehearsal

SUNDAY 6 JULY 2025

Signals of the Sea

Theatre Alibi hosts a Paddleboat Theatre production that follows a lighthouse keeper as he uncovers the secrets of the sea.

EMMANUEL HALL