Any questions regarding this Policy should be addressed to
When & why is information collected?
Exeter Observer obtains information about you when you contact it via the contact form on this website or by other means including email and telephone, when you use this website and when you subscribe to its newsletter.
Exeter Observer collects information to allow it to fulfil its obligations to clients, stakeholders and partners, and to respond to enquiries.
What information is collected & how is it used?
Exeter Observer collects the name, email address and telephone number of correspondents via the contact form on this website and via other communications methods, such as email correspondence, as well as the email address of newsletter subscribers.
Exeter Observer does not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions) and expressly requests that you do not provide any such sensitive data to Exeter Observer.
Exeter Observer operations are not directed towards children under 13. If you learn that a child under 13 has provided Exeter Observer with personal information without consent, please get in touch.
Exeter Observer will not sell or rent your information to third parties, and will not share your information with third parties for marketing purposes.
Your information may be passed to third party service providers engaged for the purpose of completing tasks and providing services to you on behalf of Exeter Observer (for example, the companies that provide the organisation with email, website contact form and newsletter subscription and delivery services). Only the personal information that is necessary to deliver the service is disclosed.
Controlling your information
You have certain rights concerning the information Exeter Observer holds about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact the organisation at [email protected]
You may request a copy of any data Exeter Observer holds about you. Upon request, Exeter Observer will provide a text file (which you may open in a program such as a text editor or viewer) containing the personal data it holds about you.
The accuracy of your information is important to Exeter Observer. If any of the information it holds is inaccurate or out of date, please contact the company so it may correct its records.
You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if Exeter Observer needs to use that data to fulfil its contractual or legal obligations), your personal data will be deleted on request.
Exeter Observer does not use any personal information for automated decision making or profiling.
The cookies this website uses are set by Google Analytics to help accurately estimate the number of visitors to the website and what content is most popular. This helps to ensure that this website is responding to the needs of its users in the best way possible.
By using and browsing this website, you consent to cookies being used in accordance with this Policy.
If you do not consent, you must turn off cookies or refrain from using this site. Most browsers allow you to turn off cookies. To do this, look at the help menu on your browser. Switching off cookies should not noticeably restrict your use of this website.
In order to protect your information from loss, misuse or unauthorised access or disclosure, Exeter Observer has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects. These steps include the following:
- Data minimisation
- Password best practice
- Security best practice concerning devices, online accounts, website hosting, physical access and storage
- Accountability on data protection.
If you wish to complain about how Exeter Observer has handled your personal information, you can contact the company directly and it will investigate the matter.
If you are not satisfied with its response or believe it is not processing your personal information in accordance with the law you can complain to the Information Commissioner’s Office.